Common Questions Asked about a Medical Billing Service

Got questions about medical billing service? You don’t really have to go further. We have all the answers for you.

What’s the difference between an in-house medical billing service and an outsourced one?

One of the biggest differences lies on the costs. It’s pretty obvious you’ll be able to save more money if you simply outsource Arizona medical billing than create one for your business. With the latter, you have to spend on training billing clerks or officers, buying the necessary equipment and software, and spending more on more trainings and updates. By outsourcing medical billing, you can forget about the additional costs and simply pay the rates, depending what has been agreed between you and your provider for medical billing AZ.

Do I have to outsource all the medical billing processes?

You don’t really have to—and that’s the beauty of it. Usually, companies for medical billing service already have a full list of services they offer to health care professionals and businesses. You can decide to take advantage of all of them or exercise a certain degree of control or autonomy by retaining some of the subprocesses or functions of medical billing.

Where does the collection go?

The revenues don’t go anywhere but in your account. The general task of medical billing is to simply collect, remind those who owe you to pay up. But they don’t pay to them but to your account. You should then be wary of those that accept payments from health insurance companies. If you need to pay up for the services they have rendered, you then pay them to their account.

Why do I have unpaid claims?

There are a lot of reasons why there are unpaid claims, and normally it’s not the fault of the medical billing. It’s possible the services you provided to your patient are actually not covered by the insurance policy. Keep in mind it’s the health insurance company’s prerogative to assess and honor your claims requests. Nevertheless, that doesn’t mean medical billing AZ forgets about these unpaid claims. They can appeal such claims or file for disputes, whichever works.

How do I know they’re doing their job?

First, you can sense it in your gut. If revenues come in trickles, it’s either they’re having a hard time collecting for some reason or they’re not doing their work very well. Needless to say, you can always ask for reports from your provider for medical billing service.  There are also some Arizona medical billing that let you access a secure website, where you can regularly monitor the billing process as well as generate reports on the go.

Can I trust an outsourced medical billing service?

Trust is definitely important in any type of B2C or B2B relationships, but it’s even more fundamental if you’re on the medical field. There are laws that govern confidentiality in your business or profession. No patient information should be illegally disseminated to anyone. If it happens, you are the risk of being sued for medical malpractice and having your licensed revoked. But then again, there are trustworthy providers out there. You just need to make a more thorough research about their background and reputation.

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